CHARGEBACK POLICY

PAYMENTS MADE VIA DEBIT OR CREDIT CARD MAY APPEAR ON YOUR BANK STATEMENT UNDER THE NAME FLUTTERWAVE, STANBIC LAGOS, ZAYNE CO, OR ANY TRANSACTION REFERENCE CONTAINING "LAGOS" — DEPENDING ON THE PAYMENT PROVIDER'S BANKING PARTNER AT THE TIME OF PROCESSING.

ZAYNE HAS NO CONTROL OVER HOW TRANSACTION DESCRIPTORS APPEAR ON CUSTOMER BANK STATEMENTS. ALL PAYMENTS ARE SECURELY HANDLED AND PROCESSED BY OUR THIRD-PARTY PAYMENT PROVIDER.

IF A TRANSACTION APPEARS UNDER ANY OF THE ABOVE NAMES AND MATCHES THE AMOUNT AND DATE OF YOUR ORDER, CUSTOMERS ARE REQUIRED TO VERIFY THE TRANSACTION DETAILS AND CONTACT ZAYNE BEFORE INITIATING A CHARGEBACK.

CUSTOMERS MUST REVIEW THE TRANSACTION AMOUNT, DATE, AND REFERENCE NUMBER BEFORE FILING ANY DISPUTE WITH THEIR BANK OR CARD ISSUER.

IN THE EVENT THAT A CHARGEBACK IS INITIATED ON ANY TRANSACTION, THE ASSOCIATED ORDER WILL BE IMMEDIATELY CANCELED AND ANY PENDING FULFILLMENT WILL BE HALTED. ZAYNE RESERVES THE RIGHT TO REFUSE FUTURE ORDERS FROM CUSTOMERS WITH A HISTORY OF CHARGEBACKS ON PREVIOUS ORDERS.

PAYMENT CONCERNS

FOR ANY PAYMENT CONCERNS, PLEASE CONTACT US AT ZAYNE.RTW@GMAIL.COM BEFORE RAISING A DISPUTE. WE ARE COMMITTED TO RESOLVING ALL PAYMENT ISSUES PROMPTLY AND FAIRLY.